From the Mitel Blog

Five questions to ask to determine which cloud environment – public, private or hybrid – makes the most sense for your company.

Business processes enable the basis of everything your business does day to day. Basics like how an order is placed, closed, tracked, organized, delivered, and paid for and how revenue is realized are at the heart of any business. But even a small business that wants to do something simple like add mobile workers can get stymied by change if it doesn’t have the right processes in place.

With API integration, hospitality companies can link their property management, CRM and guest services applications to improve hotel ratings.

While many industries use mobile and virtual communications, healthcare lags. Yet such services are popular with consumers, save money and deliver better care.

Hospitality brands ensure a positive customer experience when they leverage technology that enhances personalization at key moments of the traveler’s journey.

Inspiring university alumni, local groups and partners to donate requires a contact center solution that streamlines a personalized customer experience.

Cloud communications is transforming businesses every day due to its flexibility and scalability.

Giving machines a voice in field services opens a world of possibility, including efficiency improvements and new revenue streams.

Retailers can ensure higher customer satisfaction by getting employees and suppliers on the same page. That means investing in collaboration technology.

Poor patient-to-provider communications translates into higher costs and lower profit for healthcare providers. But technology improves the customer experience.