Check Out Our Upcoming Events!

MUG Training: MiContact Center Business for MiVB – IVR Callbacks

Thursday, April 13th at 10AM CT / 4PM UTC

The webinar will focus on how Callbacks can be used for the MiCC, along with some of the configuration options.


Speaker: John, Technical Instructor, Mitel


Missed an event? No worries, we got you covered! Head over to the MUG Media Hub to catch up on any missed content.

We offer a variety of in-person and virtual events created with you in mind. These programs are intended to offer timely and relevant technical content aimed to support you in troubleshooting and maximizing your products and solutions. Some of our most common types are listed below: 

Webinars: Typically hosted by Mitel or a MUG Partner to bring you educational content in an interactive setting. 

MUG Mingles: A member driven event with a panel that is open for questions and live engagement about the established topic. 

Virtual Events: Large virtual engagements that last longer than one hour with multiple opportunities for content consumption and member engagement.  

Regional Meetings: Various opportunities for regional group members to get together either virtually or in-person. 

Please take a look at the calendar below for more information on upcoming events.