Press Release Details

Mitel Unveils Revamped Website Designed To Support Its Global Community

FOR IMMEDIATE RELEASE
May 7, 2025

Kanata, Ontario, Canada – The Mitel User Group (MUG) is excited to announce that the newly revamped Mitel.com is now live. This launch marks a significant milestone in Mitel’s journey to enhance the user experience and better serve its customers, partners, and the broader Mitel community.

The redesign reflects input gathered from Mitel User Group members, customers, partners, analysts, and consultants. Guided by this feedback, Mitel has reimagined the new ‘Mitel Hub’ to better communicate its story: one rooted in the evolving needs of today’s hybrid communications and multi-cloud environments.

The updated site introduces a number of key improvements that align with the expectations and needs of Mitel’s global users:

  • A Clearer, More Engaging Narrative
    The new messaging emphasizes the role of the IT leader as the customer hero, showcasing how Mitel’s technology enables teams to support UC, CX, and mission-critical communications across diverse industries and use cases.
  • Modern Look and Feel with Enhanced Interactivity
    The site features a refreshed design, animated buttons, and dynamic visuals to deliver a more engaging, intuitive experience for visitors so they can find what they need more efficiently.
  • Streamlined Content and Site Architecture
    With a simplified layout and improved navigation, users can now more easily access the information they need. These enhancements also bolster Mitel’s digital engagement strategy, enabling stronger demand generation and lead nurturing through online channels.
  • Updated Regional Language Structure
    Mitel has moved from region-specific sites to a language-first model. This new approach simplifies navigation and enhances operational efficiency. Browser and region detection are now used to dynamically display the appropriate regional contact information and will expand to support more tailored content in the future.
  • An Improved Partner Locator
    The upgraded Partner Locator tool is designed to help customers more efficiently find and connect with the right Mitel partner to meet their business needs.

The new Mitel.com represents a commitment to continual improvement and is a direct reflection of the insights and priorities Mitel has heard from the Mitel User Group as well as its other customers, partners, analysts, and consultants. It is a commitment to making every interaction with Mitel — online and offline — more intuitive, informative, and empowering.

To experience the redesigned website, visit www.mitel.com.