The Mitel User Group site has a new look. A few sections are still on their way — check back soon, or reach out directly.
The Mitel User Group site has a new look. A few sections are still on their way — check back soon, or reach out directly.
Free access to expert training, global peer networks, and direct influence on the Mitel products and solutions your business depends on.
Mitel customers (current end-users)
Mitel partners
Mitel employees
OpenScape Customers (welcome!)
Join a collaborative network dedicated to maximizing your Mitel experience.
MUG members receive priority access and special pricing for MUG-hosted events, including:
These events deliver hands-on learning, real customer use cases, and direct engagement with Mitel leadership and subject matter experts.
Members gain access to a robust calendar of live and on-demand webinars, covering topics such as:
Webinars are designed to be practical, informative, and immediately applicable to your organization.
MUG provides members with opportunities to influence Mitel’s direction by:
Your voice helps ensure Mitel solutions continue to align with customer needs.
Members receive access to curated content developed specifically for the Mitel user community, including:
These resources help teams stay informed, educated, and prepared.
MUG is customer-driven and independent from Mitel corporate. Member interests come first—this is your community, run by users for users.
Unlike typical user groups, MUG provides structured channels to Mitel product teams, engineering, and executive leadership. Your voice reaches decision-makers.
Connect globally through virtual events and forums, while regional groups provide localized content, in-person networking, and country-specific resources.
| Feature | Visitor | MUG Member |
|---|---|---|
| MUG website access | Public pages only | Full access |
| Training courses (20+ on-demand) | ||
| Technical webinars & recordings | ||
| Event registration | ||
| Community forums | ||
| Local/regional groups | ||
| Newsletter archives | ||
| Product feedback & surveys | ||
| Early access to product previews | ||
| Membership cost | — | FREE |