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Welcome to Mitel User Group

Mitel User Group is a customer-led, global community of users joined together for networking, driving influence into Mitel and learning and sharing best practices.

Being part of the community gives you exclusive access to Mitel product documentation, web-based training, technical specialists, opportunities to influence product development, and more.

Join a network of people who are facing the same challenges, questions and opportunities you face in today’s ever-changing world of communications technology.

Benefit Highlights

We offer virtual webinars, Mitel education courses, technical training events, our annual Virtual Event and more! In addition, our network of regional groups around the world offers members local and in-person events for networking and education throughout the year.


Discussion forums enable customers to connect and maximize their use of Mitel products and solutions. By sharing best practices, members solve problems, expand skillsets and advance their use of Mitel technologies.


Regional groups around the world provide tremendous value to Mitel customers through the activities they offer throughout the year. Regional members have access to their local events, education and networking with local peers and experts.


MUGpro is our upgraded membership plan. In addition to the benefits of a MUG member, you can have access to a Sandbox testing environment, Mitel Field Trial opportunities, Mitel Training Sessions, and much more!

$99 USD

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Got an idea? Let Mitel know what you would like to see in future versions of Mitel Products.


Join Mitel in their water conservation efforts for “Imagine a Day Without Water.” Today, the national campaign will educate people across the United States through events, resolutions, student contests, social media engagement, and more! Learn more here:

Don’t forget to fill out or Annual Member Survey! Check your inbox and share your thoughts for a chance to win one of five (5) $100 Gift Cards! Whether you are a Mitel User Group (MUG) newbie or seasoned guru, we want to know about your experiences with MUG so far!

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