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The Mitel User Group brings together customers, partners, and Mitel professionals to share insights, solve challenges, and shape the future of enterprise communications.
The Mitel User Group (MUG) is a global community of Mitel customers, partners, and employees dedicated to sharing expertise, driving best practices, and influencing product direction.
Members play an active role in guiding Mitel’s product direction, ensuring solutions stay aligned with genuine customer needs and market realities.
Members have a central voice and help ensure Mitel solutions evolve in line with real customer needs and market demands.
Access 30+ free on-demand training courses covering platforms, solutions, hardware, and more. Monthly webinars with Mitel product experts keep you current on features and best practices.
Connect with fellow Mitel users across industries through local groups, forums, and virtual events. Share solutions, troubleshoot challenges, and learn from real-world implementations.
Direct access to Mitel engineers through polls, surveys, and product previews. Your feedback influences roadmaps and helps ensure Mitel solutions meet real business needs.
Mesa, Arizona
Afternoon of technical sessions, product roadmap presentations, hands-on training, and networking with Mitel users and leadership. Free!
Grow your Mitel expertise with free, on-demand courses via MUG Training Catalog. Learn Platforms, Mitel CX, Admin and System Integration Capabilities, and more—led by Mitel experts and designed for self-paced learning.
MUG Local Groups bring members together through regional events, technical sessions, and networking opportunities—both in-person and virtual.
Join the French MUG (FUMASSO) community for regional insights and collaboration.
Connect with British and Irish Mitel users through regional conferences and virtual sessions.
Connect across Sweden, Norway, Denmark, and Finland for pan-Nordic collaboration.
By Judy Abbott, CenterLine – MUG Board Member & Mitel Customer At CenterLine, reliable, secure communication systems are essential to
What a thrill to welcome the Mitel User Group community back to Omaha for our second MUG regional event! After
By Nicolas Saint-Remy, Deputy CIO, Saint-Gobain Distribution Bâtiment and Mitel User Group Board Member Telephony remains the preferred channel for