Mitel Home

Welcome to Mitel User Group

Latest News from MUG

The MUG Board of Directors is thrilled to announce that MUG members are invited to attend Mitel’s flagship 2024 Mitel Next conferences. Mitel Chief Marketing Officer Eric Hanson noted, “This is an excellent opportunity to directly engage as we continue to invest and refine Mitel’s customer-centric approach to delivering world-class communications and collaboration solutions.” 
Read more about the MUG and Mitel collaboration.

Upcoming Events

Interesting Reads with Mitel

Mitel at Enterprise Connect 2024
This year’s event was the pinnacle of industry convergence, where thought leaders, analysts, and consultants united to share their vision of enterprise communication technology.  Listen in with Mitel leadership.

Navigating Hybrid Solutions and AI in Unified Communications
Read how Mitel is pioneering the integration of artificial intelligence (AI) into their UC solutions, focusing on real-world applications that enhance user experience and operational efficiency.

Five Ways to Spring Clean Your Communication Tools
In this collaborative workspace, team members can share tasks and documents, schedule calls, chat, and conduct audio and video conferences at the push of a button.  Are your current systems providing the productivity and customer experience you need?  

Benefits Highlights


We offer virtual webinars, Mitel education courses, technical training events, our annual Virtual Event and more! In addition, our network of regional groups around the world offers members local and in-person events for networking and education throughout the year.


Discussion forums enable customers to connect and maximize their use of Mitel products and solutions. By sharing best practices, members solve problems, expand skillsets and advance their use of Mitel technologies.


Regional groups around the world provide tremendous value to Mitel customers through the activities they offer throughout the year. Regional members have access to their local events, education and networking with local peers and experts.


MUGpro is our upgraded membership plan. In addition to the benefits of a MUG member, you can have access to a Sandbox testing environment, Mitel Field Trial opportunities, Mitel Training Sessions, and much more!

$99 USD

Share. Vote. Discuss.

Got an idea? Let Mitel know what you would like to see in future versions of Mitel Products.