Join Mitel User Group

The Mitel User Group offers users a forum for engagement, learning and influencing Mitel. It is the place for Mitel users to connect, share and learn from one another, as well as from industry experts.

Members have access to education and training, a forum to network with other users, in-person and virtual events and more.

MUG Membership Application

Access to the Mitel User Group website is available for Mitel End Customers, Employees, Partners, Distributors, and Resellers. Please select the option that best applies to you.

I Am A... Mitel End Customer

Mitel Employee

Mitel Partner/Distributor

Mitel Reseller

Are you an existing Mitel partner/distributor, or a new Mitel partner/distributor?

Existing Mitel Partner/Distributor

New Mitel Partner/Distributor

Please click the button below to log into the Mitel User Group website with your Mitel Connect login credentials. After logging in, you will be returned to the Mitel User Group website to complete your registration.

To become a new Mitel Partner or Distributor, please complete the application form at http://www.mitel.com/become-a-partner

Please note: The MUG global website uses the Mitel Connect system to login. If you already have a Mitel Connect account, you must log in to your Mitel Connect account first to continue the registration process. Please contact your Mitel Connect admin if your account is inactive or facing any problem in logging in.

* = Required field

Account Details

Company Email Address *

Confirm Company Email Address *

First Name *

Last Name *

Profile Details

Name *

This field can be seen by: Everyone Change

Who can see this field?

Everyone Only Me All Members

Job Role *

Job Title *

Organization Name *

Company Website *

Address 1 *

Address 2

City *

Zip/Postal Code *

Country *

State/Province *

Telephone Number (with country code) *

Customer Vertical Market *

Please indicate the regional group closest to you and/or that you are interested in learning more about *

Please indicate your primary reason for joining the user group? *

How did you hear about the Mitel User Group? *

Product

Mitel Communications Solutions (please check all that apply)

MiCloud Office
MiCloud Business
MiCloud Enterprise
MiCloud Contact Center
MiCloud for Service Provider
MiVoice Business (formerly known as 3300/MCD)
MiVoice Office 250 (formerly known as Inter-tel 5000)
MiVoice MX-ONE
MiVoice 5000
SX200
SX2000
MiVoice Office 400 (Aastra 400, IntelliGate)
Aastra 5000
Aastra 800
AastraLink (SMB)
ClearSpan
DRG
Interalia (IVR)
MD110
MD Evolution
OpenCom 100
OpenCom 1000
Pointspan
SPN (SIP Pointspan Node)
Strata CIX (Toshiba)
IPedge (Toshiba)
VIPedge (Toshiba)
Mitel Connect Cloud (ShoreTel)
Mitel Connect Hybrid (ShoreTel)
Mitel Connect Onsite (ShoreTel)
Mitel Connect SBE100 (ShoreTel)
Mitel Connect Voice Switch ST (ShoreTel)
Mitel Connect Voice Switch BRI (ShoreTel)
Mitel Connect Collaboration Service Appliances (ShoreTel)
Mitel Connect VPN Concentrator (ShoreTel)
Mitel Connect Summit (ShoreTel)
Other (please provide)

Mitel Apps & Services (please check all that apply)

MiCollab
MiTeam
MiContact Center Office
MiContact Center Business
MiContact Center Enterprise (Solidus eCare)
MiVoice Enterprise Advanced Messaging (previously known as One Box)
MiVoice Office Application Suite (formerly known as Phone Manager)
Mitel Video Conferencing
BluStar Video Conferencing
ACD (Contact Center)
AMC (Aastra Mobile Client)
CMG (Contact Management Suite)
Companion (Statistics and call logging tool)
CVCC (Centergy Virtual Contact Center)
InAttend
Nuance Phonetics
OpEasy
Pointspan Sync Manger
SIP-DECT (server platform)
Telesoft
UCP (Unified Communications Platform – Unified Messaging)
Virtual Reception
ViPr
Mitel Connect Advanced Applications (ShoreTel)
Mitel Connect CRM & Process Integration (ShoreTel)
Mitel Connect Enhanced Reporting (ShoreTel)
Mitel Connect Contact Center (ShoreTel)
Mitel Connect Collaboration (ShoreTel)

Mitel End Points (please check all that apply) Analog
Digital
IP-Mitel
IP-SIP
IP-DECT
SIP-DECT
Softphones
WiFi

I am interested in the following Special Interest Groups (SIGs) Contact Center SIG
Cloud SIG

If you were referred by someone, please include their information below

Referral Name

Referral Company

Referral Email

Mitel would like to keep you informed about products and information which may be of interest to you. Please indicate if you select to be contacted. *

By requesting to join the user group, I am opting in to share my information with Mitel for purposes of gaining access to Mitel Connect for technical documentation. I understand that my username and password for the Mitel User Group site and the Mitel Connect platform will be the same. I understand that my information will not be shared and/or used by Mitel for marketing purposes.

By joining the Mitel User Group, you agree to abide by our membership code of conduct as detailed in our most current policies and bylaws. Mitel and partner members may only engage in sales activity, distribution of materials and customer recruitment through means approved and sponsored by MUG. There is to be no solicitation of members in MUG online discussion forums, which are intended to serve only as a forum for technical information sharing and troubleshooting. Sales and marketing activities are not permitted within the discussion forums. Anyone who violates this will be removed from the discussion forums.