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From the Mitel Blog
Warm up the tone of your outbound efforts and success rates can increase. Here are some tips to get your outbound call center ready to reach out with a personal touch.
As a result, companies must adapt and create a new customer journey that is more personal, more intuitive, faster and simpler. Let’s dig a little deeper.
Consider these four ideas for helping contact center agents craft the kind of email signatures that will shape consumer perceptions of your brand.