Welcome to the MUG Blog: The Voice of the Mitel Customer

Welcome to the MUG Blog: The Voice of the Mitel Customer

We’re excited to officially launch the MyMUGVoice – the Mitel User Group (MUG) Blog, a dedicated space where Mitel customers can share their stories, insights, and experiences.

The MUG community has always been about more than just products and technology. It’s about connecting across the globe, collaborating on new solutions, and learning from one another. Now, with the MUG Blog, we have a platform to bring those conversations to life, highlighting the voices of real Mitel users, solving real challenges, and driving real impact in their organizations through communication.

Your Stories, Your Voice
Inside the MUG is designed to be the voice of the Mitel customer. Here, you’ll hear directly from your peers about:

• Challenges they’ve overcome such as scaling communications across multiple offices, driving adoption or supporting remote and hybrid teams
• Obstacles they’ve faced and how they navigated them with the help of Mitel’s solutions and the MUG community
• Innovative approaches to using Mitel products that drive collaboration, streamline workflows, and connect people in meaningful ways

Whether you’re looking for fresh ideas or industry-specific advice, the MUG Blog will be your go-to resource for authentic, customer-driven stories.

What to Expect
Over the coming months, you’ll see the MUG Blog evolve into a hub of thought leadership for Mitel customers, by Mitel customers. Here’s a glimpse of what’s coming:

• Member Stories and Spotlights: Real-time examples of how organizations like yours are using Mitel to innovate and grow
• Event Highlights: A closer look at upcoming in-person and virtual MUG events, plus recaps of key takeaways
• Community Insights: Updates on what’s happening in local chapters and within the global MUG network
• Tips, Tricks, and Best Practices: Practical advice from experts and fellow users to help you get more from your Mitel solutions

We’ll also be sharing news from the MUG leadership team and ways you can get involved, from contributing your own story to joining discussions in our forums.

Be Part of the Conversation
This blog is about you, and it thrives when the community contributes. If you have a success story to share, lessons learned, or tips your Mitel customer peers could benefit from, we’d love to hear from you. Send your story ideas to [email protected] or choose from the topics below and help us build a library of content that informs, connects, and inspires across the globe.

The MUG Blog is just the beginning of how we’re working to make the Mitel User Group more valuable, more connected, and more customer-driven than ever before. We’re glad you’re here, and we can’t wait to share what’s next.

Welcome to the conversation. Welcome to MyMUGVoice.

Potential Topics
1. Implementation Stories: From Project to Payoff 
2. Hybrid Strategy in Action
3. Making the Most of SWA (Software Assurance)
4. Optimizing the Mitel-Partner Relationship – learning making the most of a partner relationship
5. Industry Deep Dive: Vertical-Specific Perspectives – My vertical solution Mitel integration learning