Empowering the Future: MUG Unveils Exciting Plans for 2025
IMMEDIATE RELEASE
January 15, 2025
Bonne année ! En ce début d'année 2025, le Mitel User Group (MUG) a le plaisir d'annoncer des mises à jour destinées à rendre cette année encore plus précieuse, impactante et gratifiante pour ses membres.
Le MUG accueille son conseil d'administration 2025 qui représente les membres de la communauté et les efforts stratégiques mondiaux : Le président Cas Rangel, États-Unis, et les directeurs Judy Abbott, Canada ; Bonnie Auch, États-Unis ; Pius Baumann, Suisse ; Simon Etta, États-Unis ; Thomas Gustafsson, Suède ; Marco Heijmen, Pays-Bas ; Zachary Jones, États-Unis ; et Nicolas Saint-Remy, France.
Watch this special message from MUG President, Cas Rangel: A New Year’s Message from the New President of MUG’s Board of Directors
To learn more about each of the Board members, please visit Global Board of Directors – Mitel Global User Group.
La collaboration entre le MUG et Mitel prospère grâce à leur engagement commun à donner aux membres du MUG la formation et les outils dont ils ont besoin pour réussir, tout en fournissant une plate-forme pour un retour d'information direct et influent.
“As a customer-driven organization, Mitel recognizes the immense value of supporting and fostering a strong Mitel User Group community. Promoting collaboration and the sharing of ideas for innovation within the community and with Mitel is critical for our shared success. MUG is more than just a community; it’s a vital resource for customers to connect, share insights, and influence the future of business communications and collaboration, globally. This year, we’re excited to deepen our collaboration with MUG, ensuring that its members have exclusive access to Mitel’s latest innovations and opportunities to provide direct feedback that contributes to shaping our solution portfolio. Together, we’re empowering businesses to stay ahead in a rapidly evolving communications landscape, and we’re looking forward to another year of meaningful engagement with the MUG community.” ~ Eric Hanson, Chief Marketing Officer, Mitel
MUG announces another great educational resource for members. MUG will host a free, fivepart Training Series designed to help members deepen their expertise in Mitel solutions. Members attending all five sessions will earn a Mitel Training Badge to showcase their achievement. Topics include:
- Qu'est-ce que CloudLink ?
- Création d'utilisateurs sur MiCollab (processus standard et via CloudLink)
- Provisionnement dans MiVB
- Configuration ACD dans MICCB pour MiCollab & CloudLink
- Configuration multimédia dans MICCB pour CloudLink
To learn more about this valuable benefit, visit the MUG Event Calendar for details.
MUG is uniting their global community with an exciting lineup of virtual and in-person events, including local group education and networking. Members will enjoy even more ways to collaborate, learn and grow together in 2025. For advance registration announcements, please visit the MUG Event Calendar for details.
For more information, contact Mitel User Group at [email protected] or visit mitelusergroup.org.
Join the Mitel User Group (MUG)
MUG is a customer-led, global community of users, joined together for networking, driving influence into Mitel, and learning and sharing best practices. MUG features two levels of membership: a free membership which includes access to the global community, technical webinars and training sessions, online forums, product updates and professional networking; and a premium MUGpro membership that includes all the basic features of membership, plus exclusive access to Mitel resources and sandbox environment. For more information and to become a MUG member, visit mitelusergroup.org.
About Mitel
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Their innovation and communications experts serve business users in more than 100 countries. For more information, visit mitel.com.