Empowering the Future: MUG Unveils Exciting Plans for 2025

IMMEDIATE RELEASE

January 15, 2025

Frohes neues Jahr! Zu Beginn des Jahres 2025 freut sich die Mitel User Group (MUG), Aktualisierungen ankündigen zu können, die dieses Jahr für ihre Mitglieder noch wertvoller, wirkungsvoller und lohnender machen sollen.

Die MUG begrüßt ihren Vorstand für das Jahr 2025, der die Mitglieder der Gemeinschaft und die strategischen globalen Bemühungen repräsentiert: Präsident Cas Rangel, USA, und die Direktoren Judy Abbott, Kanada; Bonnie Auch, USA; Pius Baumann, Schweiz; Simon Etta, USA; Thomas Gustafsson, Schweden; Marco Heijmen, Niederlande; Zachary Jones, USA; und Nicolas Saint-Remy, Frankreich.

Watch this special message from MUG President, Cas Rangel: A New Year’s Message from the New President of MUG’s Board of Directors  

To learn more about each of the Board members, please visit Global Board of Directors Mitel Global User Group.

Die Zusammenarbeit zwischen der MUG und Mitel lebt von ihrem gemeinsamen Engagement, den MUG-Mitgliedern die für ihren Erfolg notwendigen Schulungen und Tools zur Verfügung zu stellen und gleichzeitig eine Plattform für direktes und einflussreiches Feedback zu bieten.

“As a customer-driven organization, Mitel recognizes the immense value of supporting and fostering a strong Mitel User Group community. Promoting collaboration and the sharing of ideas for innovation within the community and with Mitel is critical for our shared success. MUG is more than just a community; it’s a vital resource for customers to connect, share insights, and influence the future of business communications and collaboration, globally. This year, we’re excited to deepen our collaboration with MUG, ensuring that its members have exclusive access to Mitel’s latest innovations and opportunities to provide direct feedback that contributes to shaping our solution portfolio. Together, we’re empowering businesses to stay ahead in a rapidly evolving communications landscape, and we’re looking forward to another year of meaningful engagement with the MUG community.” ~ Eric Hanson, Chief Marketing Officer, Mitel 

MUG announces another great educational resource for members. MUG will host a free, fivepart Training Series designed to help members deepen their expertise in Mitel solutions. Members attending all five sessions will earn a Mitel Training Badge to showcase their achievement. Topics include:

  • Was ist CloudLink?
  • Benutzererstellung auf MiCollab (Standardprozess & über CloudLink)
  • Bereitstellung in der MiVB
  • ACD-Konfiguration in MICCB für MiCollab und CloudLink
  • Multimedia-Konfiguration in MICCB für CloudLink

To learn more about this valuable benefit, visit the MUG Event Calendar for details.

MUG is uniting their global community with an exciting lineup of virtual and in-person events, including local group education and networking. Members will enjoy even more ways to collaborate, learn and grow together in 2025.  For advance registration announcements, please visit the MUG Event Calendar for details.

For more information, contact Mitel User Group at [email protected] or visit mitelusergroup.org.

Join the Mitel User Group (MUG)

MUG is a customer-led, global community of users, joined together for networking, driving influence into Mitel, and learning and sharing best practices. MUG features two levels of membership: a free membership which includes access to the global community, technical webinars and training sessions, online forums, product updates and professional networking; and a premium MUGpro membership that includes all the basic features of membership, plus exclusive access to Mitel resources and sandbox environment. For more information and to become a MUG member, visit mitelusergroup.org.

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Their innovation and communications experts serve business users in more than 100 countries. For more information, visit mitel.com.

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