Why SWA Matters
By Judy Abbott, CenterLine – MUG Board Member & Mitel Customer At CenterLine, reliable, secure communication systems are essential to keeping our operations running smoothly.…
Category: Blog
Another Milestone for MUG: Omaha 2026 Delivers Big
What a thrill to welcome the Mitel User Group community back to Omaha for our second MUG regional event! After last year’s inaugural success, expectations…
Scaling Customer Experience at Speed: Lessons from a Nationwide Communications Transformation
By Nicolas Saint-Remy, Deputy CIO, Saint-Gobain Distribution Bâtiment and Mitel User Group Board Member Telephony remains the preferred channel for our customers, but for many…
From Infrastructure to Experience – Questions I’m Taking to HIMSS and Enterprise Connect
Authored by Tom Boyle, Director, Mitel User Group Board of Directors In March I’m excited to be attending both HIMSS and Enterprise Connect in the US in…
Industry Deep Dive: How the City of Baltimore Uses Mitel to Power Citywide Communications
By Simon Etta, City of Baltimore | Mitel User Group Board Member For city government, communications are critical infrastructure. Every call supports public safety, city…
Mitel User Group Announces 2026 Global Board of Directors
Mitel User Group Announces 2026 Global Board of Directors Newly elected and returning leaders bring fresh perspective, continuity, and global expertise to guide the MUG community in…
Rückblick 2025 – MUG DACH
Mein erstes Jahr im Board of Directors der Mitel User Group war intensiv und voller wertvoller Erfahrungen. Die Veränderungen und Herausforderungen unter dem Jahr haben…
Mitel User Group: une année de croissance et d’innovation – cap sur 2026
Alors que nous clôturons une année 2025 exceptionnelle pour le Mitel User Group (MUG), nous souhaitions partager avec vous, utilisateurs Mitel en France, les points…
2025: A Year of Connection, Community, and Customer Voice
By Cas – President, Mitel User Group As we close out another landmark year for the Mitel User Group, I’m amazed by the momentum this…
Global Moments, Local Impact: MUG Chapters This Fall
This fall, Mitel User Group (MUG) members continued to build community and share knowledge through local chapter gatherings across Europe. These customer-focused events provided valuable…
Het momentum van Mitel en de kracht van MUG
Het momentum van Mitel en de kracht van MUG Door Cas Rangel, CTO van Building Products Inc. en voorzitter van de Mitel User Group (MUG)...
MUG Momentum in München
MUG Momentum in München München, Duitsland | 16 september 2025 - Op 16 september markeerde de Mitel User Group (MUG) een spannende mijlpaal met...
Welkom bij de MUG Blog: De stem van de Mitel-klant
Welkom bij de MUG Blog: De stem van de Mitel-klant We zijn verheugd om officieel de MyMUGVoice te lanceren - de Mitel User Group (MUG) Blog,...
Mitel User Group organiseert eerste Noord-Amerikaanse Chapter-evenement in Canada
Mitel User Group organiseert eerste Noord-Amerikaanse Chapter-evenement in Canada Toronto, Ontario | 26 juni 2025 - De Mitel User Group (MUG)...