MUG Newsletter: February 2020 Issue

A few selected articles from the February 2020 issue are presented on this page. To read the full issue, click the button below. Back issues can be found in the Archive box at right.

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6 Communications Habits of Agile Teams
Mitel Blog, January 16, 2020

An agile team is "marked by the ready ability to move with quick, easy grace; having a quick, resourceful and adaptable character.” Sounds good, doesn’t it? Who wouldn’t want their teams to be agile?

But creating a truly agile team is no simple feat. How do they behave? What qualities do they possess? In other words, what does an agile team really look like on a typical day? Of course, there are numerous communications habits that characterize agile teams. But some habits in particular can be enhanced with the right technology. Consider, for example, how hosted phone systems and solutions help teams collaborate, share ideas and get more done in their workday. Curious? Here are six communications habits of agile teams – and how technology enhances collaboration.

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A Beginner's Guide to the Cloud

Mitel Blog, February 12, 2020
The way you communicate says a lot about your business and who you are as an individual. And yet many business communications systems are anything but personal. They’re one‐size‐fits‐all solutions that your business likely outgrew more than a decade ago.

Moving your communications to the cloud can help your business build around the way you work and not the other way around.

The benefits of cloud communications include:

  • Cost savings from reduced communications complexity and operational expenses and an overall lower cost per user compared to legacy PBX systems
  • Improved employee productivity through a rich suite of easy‐to‐deploy communications capabilities.
  • A truly mobile workforce connected with communications tools and virtual systems across multiple locations that give employees access to resources from anywhere

Many businesses across the globe are in the position of rethinking their business communications and are wondering why go to the cloud now—or how. We’ve outlined below the core basics to know as you plot your course. Let’s start with the primary reason to go cloud.

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