MUG Newsletter: August 2020 Issue

A few selected articles from the August 2020 issue are presented on this page. To read the full issue, click the button below. Back issues can be found in the Archive box at right.

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Mitel and Microsoft Teams

Make the most of your collaboration investment without sacrificing enterprise telephony features.  For organizations that are committed to Microsoft Teams, Mitel offers several integration options to enhance Teams with enterprise-class voice capabilities.  This datasheet illustrates the various integrations available and the corresponding Mitel platforms that are supported.


View Datasheet


White Paper: The Benefits of a New Approach to Private Cloud

The choices are increasing for businesses who want to go to the cloud. As we settle into a social distancing culture, cloud communications is proving to be the way to go. In this white paper, Dave Michels, industry analyst and founder of TalkingPointz, places the spotlight on the new private cloud option. His industry knowledge and ample insights will enable you to truly get why to go private cloud, what qualities to look for in a solution, and why MiCloud Flex rises to the occasion. Continue reading white paper here.


MiVoice Business Security Certificate Update

As you may have heard, MiVoice Business systems on releases 5.0 through 9.0 require a Security Certificate Update.  If the security patch is not completed, customers may see a ‘License Violation’ alarm beginning August 21st, followed by an interruption normal service 21 days later if still not resolved.  Customers should contact their partners for support. For more information, click here.