Foster a Positive Culture with Collaboration Technology
January 23, 2020
A hosted phone system and collaboration tools play a big role in creating a productive and engaging workplace. And that helps small businesses thrive.
6 Communications Habits of Agile Teams
January 16, 2020
Creating a truly agile team is no simple feat unless they have the right communications habits supported by the right hosted phone system and sol
Getting Started with Your VoIP Phone Solution: It’s Easier than You Think
January 09, 2020
If you think moving to a VoIP phone solution will be hard, think again. In five simple steps, you can make the switch to improve collaboration and productivity.
6 Cloud Contact Center Trends to Watch in 2020
December 30, 2019
Stay on top of the latest cloud contact center trends to keep your business competitive and ready to deliver a stellar customer experience.
Delegating Projects with Mitel Teamwork
December 19, 2019
Teamwork is more than just a messaging app. Virtual workspaces provide employees a place to have discussions, share content, and work on tasks, anytime, from anywhere.
Re:Invent(ing) Video Collaboration
Adding video to real-time communications applications can be challenging. Mitel demonstrated a better way at re:Invent 2019.
Meet AI: Your New Virtual Contact Center Assistant
AI is assisting in the contact center today with training, conducting advanced analytics and simplifying routine tasks. Find out how.
Smart Workspaces Work Smarter Not Harder
The traditional 9-5 workspace has given way to something more flexible and individualized. Here’s how technology can help your business work smarter.
"Coffee Shop" Etiquette in the Age of the Cloud Phone
December 12, 2019
When working remotely and using your cloud phone in public places, keep things friendly with your neighbors by observing "coffee shop" etiquette.
'Tis the Season Recap
December 04, 2019
Efficient team communication and collaboration tools make all the difference when you're entering the holiday season.