MiCollab 7.1 – System User

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    Eric Laracuente

    Hello Mitel Group,

    In all my time, I’ve never created individual users for MiCollab server manager access, I’ve always used the Admin user that comes out of the box to manage anything. For auditing purposes, I wanted to create a Service Desk user to hand over some responsibilities to them and have a trail of when they did something vs. me or any other of the network admins.

    I’ve created the user under the Administration – System Users form in the MiCollab Server Manager, but when I attempt to login with it, I get prompted to enter additional credentials via a Windows Credential prompt… I haven’t been able to figure out what credentials it needs.

    Has anyone else successfully created an additional System user under MiCollab (7.1) or any other MBG or above?

    Thanks in advanced

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