IPMS not starting

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  • #3332
    Sudheesh Kumar
    Participant

    Hi,
    I am doing a new installation with 9.2 Sp2 . OAS is with APPLINK and Media channels are with Mx One SIP. On my OAS services IP-media server service is failing. On the logs it says as follow. Can some one help me to resolve this . I have already created sip extensions and local sip domain on MXone.

    E$17/12/03$16:14:04.942$ETP Managed Component MS on host AIBW12VSSOLIDUS failed to start [cause=
    ERROR ID::SSS_ERROR_NAMEDPIPE_CONN]$OAS-SSS$AIBW12VSSOLIDUS$5584$3040$65035$16:14:04$
    I$17/12/03$16:14:20.443$ETP Managed Component MS on host AIBW12VSSOLIDUS crashed$OAS-SSS$AIBW12VSSOLIDUS$5584$5288$65033$16:14:20$

    Regards,
    Sudheesh

    #3375

    Hello Sudheesh,

    “Logs are indicating some component is crashing, something things to check are file permissions, network check local firewall settings and OS compatibility. If issue continues please submit support request to Mitel for investigation.”

    Thank you,
    posted by Denise Desjardins (with support from customer advocacy)

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