Ignite Employee Make busy

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  • #6035
    Kurt Bobinger
    Participant

    We are running the latest release of MiCC. After adding a new client to the hosted server. I nave noticed that the Employee state widget doesn’t update the total make busy time. For example, the agents total make busy times increment each day rather than resetting after 24 hrs. I have multiple sites with different dashboards and this is the only dashboard doing this. Any ideas?

    #6045

    It seems like it would be an option that is off in this particular MiCC. You probably should reach out to support.

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