Group Supervision

This topic has 1 reply, 2 voices, and was last updated 1 year, 4 months ago by Michael Wiblishouser.

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May 17, 2019 at 11:16 am #5255

Jorge Figueiredo
Participant

Hi,

There is a way to view caller number on another extension before picking up the call?

May 30, 2019 at 11:09 am #5283

Michael Wiblishouser
Participant

Hello, I reached out to the Product Line Managers and they have confirmed that by design you don’t see the caller id until you pick up the call from the other extension. It would become a resource issue if it showed called id on all the possible pick up phones.
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