MiCollab 9.1.3.12-01
MVB Release level: 9.0 SP3
We have deployed 15 soft phones and there no consistent installation process outcome.
First issue is that we receive an error that that states we need to install windows mediafeaturepack. We have to run a special script in order for it to install. We have only two deployment go flawlessly.
We have 4 soft phones that registration fails.
We have on several occasions a day that we get one way audio. We have to place the call on and off hold to have two way communications.
Our partner and Mitel Support states there is nothing wrong with the set up. They have done 100’s of these deployments with the COVID outbreak using the same process without issue.