Date & Time on SIP Phones

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  • #5003
    Curtis Richardson
    Participant

    I have two 6873i’s connected to a 400. For weeks now, the date & time appeared on the phones home screen. Now, it does not. It only appears on the screensaver and if I pick up the handset. I plugged a 6940 into the controller. The login screen appeared and the date and time was on it.

    The only thing that I recall changed was that I upgraded the controller from R5.0 to R6.0 about a week ago.

    Thanks

    #5006

    You will want to reach out to your Mitel installing partner and have them put a trouble ticket into Mitel to be sure it’s not a bug. I am not aware of such a bug but anything is possible.

    #5008
    Curtis Richardson
    Participant

    Thanks.

    #5113
    Curtis Richardson
    Participant

    The issue was that the phones background font color was set to white. I changed it to black. Now I’m able to see the date, time, user name and user number.

    #5122

    That’s a tricky one to trouble shoot. I’m glad you got it figured out.

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