6920 phone empty call history

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  • #6208
    Olivier Bourassa
    Participant

    Hi,

    Some of our 6920 phone have an empty call history if they press the key (up and down arrows). 2 phones on the same MiVB (Release level: 8.0 SP3 PR3) with the same COS and parameters: one is working fine and the other is empty. Any idea what might be the problem ? Thank you

    #6239

    Hello, a week later have you gained any ground on this one? It’s defiantly something unique as I have not experienced this issue with my 6900 series sets or heard of anyone mentioning it.

    #6330
    Mohamed MESSAI
    Participant

    this is a known bug on the V8, you have to restart the Mivb.

    you can check in the kms : Call history stop working when prime extension is renumbered

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