MUG Webinar: Call Analytics and Recording Unleashed: Your Path to Data-Driven Excellence
Tuesday, October 17, 2023 at 10:00 AM CT / 4:00 PM UTC+1
Join us for an informative webinar, sponsored by Tollring, where we delve into the world of call analytics and recording, revealing how these powerful tools can add significant value to your organization. Whether you’re a business owner, a customer service professional, or an IT manager, this webinar is designed for you.
You will learn:
– Why call analytics and recording are indispensable tools for modern businesses.
– What makes iCall Suite stands out as the top choice for those seeking call analytics and recording on Mitel MiVoice Business
– How iCall Suite drives excellence in customer service, employee training and identifying new revenue opportunities.
Don’t miss this opportunity to gain a competitive edge through the power of call analytics and recording. Register now and embark on a journey to optimize your business operations and enhance customer experiences.
Speaker: Ian Bevington, Product Marketing Manager, Tollring
Ian Bevington works closely with Tollring’s product, sales and marketing teams to strengthen Tollring’s product strategy and partner propositions, ensuring full alignment with the needs of partners, the channel and the market. Previously he was a member of Mitel’s UK leadership team from 1990 to 2017, where he helped to establish and consolidate Mitel’s No 1 position in the U.K business telephony market. He successfully introduced many new products and services across business telephony, unified communications, contact centre, CRM integration, recording and analytics.
This webcast is sponsored by Tollring
Tollring is a market leading software developer providing data visualisation and business intelligence tools that help manage, understand and control a wide array of communications information, resources and assets. With offices in the UK, the USA, India and Australia, the Tollring portfolio includes business communications analytics, call recording solutions, telecoms expense management and fraud prevention. Our innovative solutions are developed in-house and distributed via an extensive global channel partner network.
**I understand by registering for this event, I am opting in to apply for a free Mitel User Group Membership. Members may update their membership & email preferences at any time by contacting memberservices@mitelusergroup.org
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