- MUGpro Training: Queries and Collected Digits in IVR
January 27, 2021
12:00 pm - 2:00 pm
We've all used this feature in our daily lives. You call your bank and enter your card number and it identifies you. But what is really happening on the back end when that happens? And what else can it do? Let's talk Queries and Collected Digits in IVR and see what it can do for you as we look at Database Queries, Collected Digit functions and how the IVR can use them to control the routing of a call.
Trainer: John Osborne, Mitel Technical Instructor
When: January 27, 12 pm CST
If you're a MUGpro member and would like to join this session, please email firstname.lastname@example.org. If you're not a MUGpro member, check out our benefits here and sign up today!