MUG North America Chapter – Hershey, PA event

Hershey’s Chocolate World, in Hershey, Pennsylvania 

Thursday, September 19, 2024 

Mitel User Group (MUG) is pleased to announce the formation of the new North America Chapter. Chapter membership is easy and automatic (based upon location), fostering connections through local engagement.

Our MUG North America Chapter will be hosting a complimentary event to bring together MUG members in the Northeast for a day of networking, learning, and collaboration. While there is no registration fee, we do request you RSVP. Join to hear from Mitel leaders on product portfolio updates, participate in product education and training, and have the opportunity to connect with industry colleagues to share challenges and successes.

The deadline to RSVP is Tuesday, September 10th 

Details:

• Date: Thursday, September 19, 2024
• Time:
  • Education 9:30 am – 4:00 pm ET
  • Optional Evening Networking 5:30 pm – 9:00 pm ET
• Location:
  • Hershey’s Chocolate World, Nineteen73 Room
  • 101 Chocolate World Way, Hershey, PA 17033

Tentative Agenda:

9:30 am – 10:00 am    Welcome & Networking with Coffee/Baked Sweets

10:00 am – 10:30 am   Future of Communications – Trends in UC, CX, Collaboration and More

10:30 am – 10:45 am   Q & A / Discussion

10:45 am – 11:00 am    Break

11:00 am – 12:00 pm   Mitel Product Portfolio Deep Dive

12:00 pm – 12:15 pm    Q & A / Discussion

12:15 pm – 1:00 pm      Box Lunch (provided)

1:00 pm – 2:00 pm      Product Education
– New products, product line and features, use cases, product licensing
– MiCollab application/enhancements/features
– MiCC best practices and reports
– Revolution

2:00 pm – 2:15 pm       Break

2:15 pm – 3:15 pm        MUG Led Discussion – Open Forum – Technical Q & A

3:15 pm – 3:30 pm       Break

3:30 pm – 4:00 pm      Chocolate Tour. Time for Chocolate World shopping!  Shop closes at 5:00 pm.

5:30 pm – 9:00 pm      Casual Networking at Troegs Brewery : 200 East Hershey Park Drive, Hershey, PA 17033

Connect with new colleagues, old friends, take a self-guided tour of this award-winning brewery, and have a drink on MUG!

For more information or questions, please email: [email protected]