Education and Training

Mitel user group members have access to end user training & education and technical documentation to support their needs.

Are you a Heritage ShoreTel, Clearspan or a MiContact Center Business customer looking for free training? Look no further. The Technical Enablement team is pleased to offer our new Video Training Hub that is fully accessible from our new Mitel.com website.

  • Have a closer look at the content that has been made available free of charge, click here!
  •  Also a reminder, we still offer a full suite of end user device training that is also totally free of charge. Click here to get started.

Mitel University

New self study courses. Click for course descriptions:
MiVoice Business System Administration Self Study
MiCollab System Administration Self Study
MiContact Center Business Online (50 self study courses)

(please contact your Mitel channel partner or direct sales representative to order these courses)

End User Course Catalogs:
North America End User Course Catalog
EMEA End User Course Catalog

(please contact your Mitel channel partner or direct sales representative to order these courses)

FREE – Mitel University recorded workshops
http://training.mitel.com/cw/WebSite/techTraining/Workshops.htm