Events and Education

Mitel user group members have access to end user training & education and technical documentation to support their needs.


  • In-Person Events: Mitel User Group regional groups offer a variety of events throughout the year. Please click here to find a group and events in your area today.
  • Virtual Events: Mitel User Group offers monthly technical webinars to keep members engaged and in the know throughout the year. You can access these in real time or on-demand once the event has been hosted.

Education and Training

Mitel User Group offers members access to discounts on user training and education and technical documentation to support their needs.

Education and Training Info

Mitel University

New self study courses. Click for course descriptions:
MiVoice Business System Administration Self Study
MiCollab System Administration Self Study
MiContact Center Business Online (50 self study courses)

(please contact your Mitel channel partner or direct sales representative to order these courses)

End User Course Catalogs:
North America End User Course Catalog
EMEA End User Course Catalog

(please contact your Mitel channel partner or direct sales representative to order these courses)

FREE – Mitel University recorded workshops

More Education & Training

Upcoming Events
Mitel Next Americas 2018 @ Arizona Grand Hotel
Oct 1 @ 9:00 am – Oct 3 @ 3:45 pm

Mitel Next Americas 2018

Oct. 1-4 | Phoenix, AZ | Arizona Grand
Customer track: Oct. 1 (9:00 AM) to Oct. 3 (3:45 PM)
Channel track: Oct. 2 (5:00 PM) to Oct. 4 (1:00 PM)

Your exceptional customer experience begins with the right technology and a smart plan. You are invited to join us in Phoenix, Arizona, this October to find out how you can achieve the wins you need today and build momentum for tomorrow. Join thought leaders, high-profile speakers, Mitel experts and executives as we focus on industry-leading strategies, technologies, and experiences. 

Get inspired with real-world use cases and connect directly with peers. Special keynote from author of 
Crossing the Chasm, Geoffrey Moore, will illuminate how to build a transformation that stands the test of time. 

Why Attend 
  • Get training on collaboration, cloud, contact center 
  • Connect with your peers, Mitel product experts and executives 
  • Engage in the Mitel User Group Open Forum 
  • Learn about loT, on-site innovations, APIs, collaboration, and more in customer-focused breakouts
  • High-profile speakers including bestselling author of Crossing the Chasm, Geoffrey Moore, and Bill Schlough, Senior VP and CIO of the San Francisco Giants
  • Dive deep into Mitel innovations in the Solution Center


Mitel User Group UK and Eire AGM @ Mitel Offices
Oct 9 all-day

Agenda for the AGM TBA